Mutual contact
We are ready to support you with calm and clarity.
Whether it is an immediate need, a general question, or a pre-planning conversation, here you will find a close and human response.
Phone
300 487 2538
Permanent 24/7 support
info@asociacionmutualtrabajoenamistad.com
We reply quickly and with care
Address
Calle 33 Nro 81A 51, Medellin
Antioquia, Colombia
Availability
24 hours
We are with you 365 days a year
Immediate support route
If you need funeral assistance, this is the fastest path.
We prepared this step-by-step guide so that, in a sensitive moment, you know exactly what information to have ready and who to call.
Keep the member ID ready
You will need the document number of the person affiliated with Mutual.
Prepare your loved one's identification
Share the identity number first; afterward they may request a photocopy.
Call the funeral provider
Contact our assistance service at (604) 5755050 to activate support.
Important: if any difficulty comes up during the process, contact Mutual immediately on WhatsApp and we will guide you.
Mutual guidance
A calm response when you need it most.
Our team is prepared to guide you before, during, and after the hardest moment, with clear communication and human care.
Response
Immediate attention for urgent requests and close follow-up.
Guidance
We explain steps, timing, and options without making the process harder.
Trust
Support with respect, transparency, and the warmth of a nearby team.